OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
217 ratings and 61 comments received in the last 90 days.
05 July 2022
Very good customer service.
04 July 2022
Very professional.
25 June 2022
I am fully satisfied with my purchase. I was taken for the test drive was explained all the features of this car for my requirements. I was given enough time to decide and attended by all staff members with respect, friendly way and full attentions.
13 June 2022
Max Millard was very helpful from start to finish. He ensured that everything went smoothly and gave us constant updates on the progress of our car and was always happy to help
08 June 2022
Very satisfied with the salesman (Ash Bhamra) that sold me my vehicle. He was very professional and knowledgeable when I met with him. And he provided me with a few options and aftercare once delivered.
07 June 2022
Everything worked to my expectations
06 June 2022
The whole experience has been excellent from start to finish.
31 May 2022
Everything was very well organised..
30 May 2022
I have had a seamless experience from start to finish with Berry BMW. The staff was friendly, patient and always aware of our needs.
10 July 2022
Overall I was very pleased, but was surprised to pay extra for gaskets etc that were not included in the repair quote. Not a killer concern just a minor niggle.
03 July 2022
The staff are courteous and helpful. I arrived a little early, but was attended to straight away. My queries were answered clearly, and I had full confidence that the work would be done. The video showing the underside of the car was helpful.
03 July 2022
Like what I said u did great job
02 July 2022
Swift service, practical resolution of need for tyre change, re-delivery of car to my home and good communications from Ambia
02 July 2022
Always found that they give a good service
26 June 2022
I am kept informed of what work needs to be done. Having a named person to contact in necessary is really helpful.
26 June 2022
Very good service
25 June 2022
Millie the service manager was excellent throughout the process and very accommodating
22 June 2022
Repair went very smoothly
20 June 2022
Big thank you to everyone at Chiswick for the great service and turn around.
13 July 2022
Very satisfied