SALES

4.5

SERVICE

4.0

245 ratings and 124 comments received in the last 90 days.

05 July 2025

The process of the purchase was very efficient and the service provided was very efficient!

01 July 2025

The hospitality provided by Peter Fraser was commendable

17 June 2025

Showroom facilities were great and salesman was excellent

16 June 2025

Peter has been great help

04 June 2025

Completely satisfied, Tony Lewis delivered a formidable service, was attentive, communication exceptional and made the experience of buying a high value purchase, a great one! Tony is an asset to BMW.

25 May 2025

Everything was perfect

20 May 2025

Highly recommend the service we recieved from start to finish. Always professional, friendly and happy to help. We have been with BMW Chiswick for over 15 years and would always come back due to the staff and service we recieve. 5*

19 May 2025

I was very satisfied with the whole experience. The team especially Joe Awada from sales was very professional, helpful, and made the process smooth from start to finish. Everything was well explained, and the car was delivered in perfect condition

14 May 2025

Amazing service.

13 May 2025

We are extremely pleased with our experience, and we believe Sebastian is a true asset to your team. Please pass on our gratitude to him for his excellent service. Thank you for maintaining such high standards of customer care.

09 July 2025

It was ok

08 July 2025

Good service

08 July 2025

See above

08 July 2025

Smooth service but had to call in a 4.30pm to get an update as no one had called me all day. I was asked to come in for 5.15pm but was an hour away and had to wait 30 minutes for an uber. Eventually, someone was able to stay for me to collect my car

08 July 2025

Fantastic service

08 July 2025

Excellent service, marked down one star as we were waiting for a call re ET to collection which never came. We chanced it and walked up. We were on a very tight window & if we hadn't set off and waited for a called we'd've been delayed by an hour.

08 July 2025

Not providing curtesy car immediately,even though telling them that i need replacement car to continue working as i make living from the car

08 July 2025

Everyone was polite, quick and attentive

08 July 2025

I prefer to do business directly with people rather than through apps. I was able to do this readily.

08 July 2025

Great customer service from everyone and especially from Goerge

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