Ready for you to drive away without the wait. Search our range of new BMWs available now.
OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
216 ratings and 102 comments received in the last 90 days.
04 September 2025
Completely satisfied
04 September 2025
Tony was professional and personable and made the purchase seamless and stress free
02 September 2025
I had an amazing experience at BMW, I was dealt by a gentleman named Eni who was amazing. He communicated with me throughout the whole process, everything was dealt with swiftly. Customer service was amazing and much better than any other car dealers
30 August 2025
Very satisfied
28 August 2025
The team at Berry Chiswich made everything so easy. They were consultative and not pushy at any stage. Delivery was hassle free with us being in and out of the showroom within half an hour.
08 August 2025
Very accomodating
03 August 2025
I was really happy Sebastian was really helpful and knowledgeable
31 July 2025
As they are all working very hard and with not a lot os space allocated for i felt very comfortable as i was always greeted with courtesy and always offered a glass of water etc very helpful and I've actually recommended two people to BMW
29 July 2025
Purchase was straight forward. However, the car wasn't ready for collection when we arrived on site and required a second visit to pick up the car a few days later.
10 September 2025
as above
09 September 2025
A pleasure to drive and great added care re the soft services, valet was amaizing and wash & polis was superb, in addition to the Mandatory Recall Repairs,
06 September 2025
From start to finish Jessie was really helpful and kept me updated with my cars progress
05 September 2025
I was kept informed of progress regarding my vehicle with regular emails and calls.
05 September 2025
Always good but can be slow to return calls.
05 September 2025
Once George took over he was very efficient and communicated what was happening very well. He was proactive in making sure I had a courtesy car as I had 3 month old baby. The first person I spoke to michael needs to learn some people skills!
01 September 2025
The staff's welcoming approach, information sharing and no additional costs.
31 August 2025
Quick and easy
28 August 2025
Berry Chiswick delivered an excellent service experience. The team was professional, friendly, and kept me updated throughout my recall replacement. Everything was smooth and efficient, leaving me confident and happy to recommend them.
28 August 2025
Good experience
08 September 2025
As mentioned we had a great experience - the whole process was smooth and we appreciate the prompt assistance and patience from Rafi.